Also available
IT support and helpdesk for associations.
Email, accounts, devices and office technology, handled by the same team that builds member platforms, or for any association that just needs the IT done.
What is included
The IT around the platform, and the IT before it.
Email and accounts
Google Workspace or Microsoft 365 set up properly: staff accounts, shared inboxes, groups, the deliverability records that keep your renewal emails out of spam.
Devices and the office network
Laptops, phones, printers, Wi-Fi and the router nobody wants to touch. Set up, secured, replaced on a schedule.
The security basics a board asks about
Multi-factor sign-in, password management, backups that are tested, and a one-page policy the board can adopt.
Connected tools
The subscriptions an association accumulates: who has access, what it costs, what can be cancelled. Vendors handled so staff do not have to.
A helpdesk with a name
Email or message a person. Same-day response on working days, and the same team that knows your platform if you have one.
Who it is for
On the platform or not.
- 01
Any association
On the platform or not. Most IT relationships start with an inbox problem and become a platform conversation a year later, or never do, and that is fine.
- 02
How it is sold
A monthly retainer sized to the number of staff and devices, or a one-off project for a migration or a clean-up. Written scope either way.
Need the IT handled first?
Email [email protected] with what is breaking, or start with an audit if the systems themselves are the problem.