The platformOwnership and security
Owned, not rented.
Ownership is not a line in a contract. It is a set of practical facts a board can check. Here they are, and here is what happens if MemberWright disappears.
What you own
Four things, from day one.
Source code
In a repository the association controls from the first commit. Documented, with a written handoff. Any competent product team can take it over.
Data
In a standard PostgreSQL database in your account. A full export is a command, not a support ticket, and the platform keeps running afterwards.
Accounts
Hosting, database, domain, email and payment accounts opened in the association's name on day one. We hold access while we work, and hand it back when we stop.
Roadmap
Yours. The monthly improvement backlog is what your members and staff ask for, prioritized by you, not by a vendor's average customer.
Security
Enforced where the data lives.
Permissions in the database
Row-level security means a member can see only what their role allows, even if a screen has a bug. It is enforced where the data lives, not only in the interface.
Encrypted, backed up, tested
Encrypted at rest and in transit. Daily backups, with a restore tested and dated, because a backup nobody has restored is a hope.
Staff sign in with their organization
Single sign-on through Google Workspace or Microsoft 365, so leaving staff lose access the moment their account is closed.
An audit log
Who changed what, when, on every record. For the board, for disputes, and for the day someone asks.
An accessibility statement
WCAG 2.1 AA as the target, in both themes, with a statement your association can publish. Associations are increasingly asked for one.
If MemberWright disappears
The platform stays.
The stack is open and widely used: Next.js, PostgreSQL on Supabase, Tailwind. The codebase is documented and lives in your repository. The accounts are yours. The handoff is written before launch, not after a falling out.
A competent product team, in-house or another studio, can take it over. That is the test we design for, and it is a fair question to ask any studio before signing.
Own it from day one.
Start with a three-week audit: every tool mapped, a blueprint and a fixed quote. No demo, no sales deck.