The platformMember portal
A portal members log into because it is useful.
Most portals are a database with a login page. This one is designed like the apps your members already use, on your domain, in your brand, with one login for everything.
What members get
- 01
One login, remembered
The website, the portal, the directory and events share one account. Single sign-on if your members' organizations use it.
- 02
A first screen that answers one question
What do I need to do? Renewal due, conference open, a request waiting. Everything else waits.
- 03
Their profile, everywhere
Update the office address once and the directory, the chapter list and next year's invoice all change.
- 04
Works on a phone
Renew, register, find a member and send a request one-handed on a small screen, because that is where many members log in.
What staff get
- 01
Fewer emails
Members who can see their own status, invoices and registrations stop writing to ask about them.
- 02
Announcements that land
A message to members appears in the portal and by email, to the current list, not to a copy.
- 03
Both themes, checked
Light and dark, each with contrast verified, so the portal feels current on the first evening a member opens it in the dark.
Inside the portal
Profile, messages and renewals on one account.
The portal is where a member's whole relationship with the association lives, so it is designed with the care a consumer product gets.
Sample data for Northbridge Alliance, a fictional association. Any resemblance to real organizations is coincidental.
Try it
Good morning, Amara.
Rowan & Pike · Rotterdam
One account
Sign in once. Everything opens.
The website, the portal, the directory and events share one login, with single sign-on if your members’ organizations use it. Update a profile once and every place shows it.
The website
Signed in, member pages open
The portal
Renewal due, conference open, a request waiting
One account
Amara Okafor · Rowan & Pike
Single sign-on available
The directory
Find a member, send a request
Events
Member price, badge details filled in
Sample data for Northbridge Alliance, a fictional association.
AI in this module
An assistant that answers from your own pages.
On the same record and permissions as the rest of the platform. Nothing reaches members without a person, unless you decide a step is safe to automate.
How AI works across the platformAnswers with a source
Questions about membership, events and benefits answered from the association’s own pages and policies, with a link to where the answer came from.
Handed to a person when unsure
When the assistant does not know, it says so and passes the question to staff, with the conversation attached.
Forms that fill themselves in
Renewal and registration start from what the record already knows, so members confirm instead of retyping.
What it replaces
The login nobody used, retired.
Today
In your platform
Today: A login members avoid
In your platform: A portal designed like a product, on your domain
Today: Three passwords for three tools
In your platform: One account for the website, the directory and events
Today: A vendor's brand on your members' screen
In your platform: Your brand, your colours, your domain
Also in the platform
Where members go from here.
- CRMOne record per member organization and person, with everything that happens to it.Open
- DirectoryBuilt around how your members find and work with each other.Open
- RenewalsDues, invoices and payments on the same record, with reminders that know what a member has done.Open
- EventsConference and chapter registration on the member's own account.Open
- WebsiteThe public site and the portal from the same system, so nothing disagrees.Open
One login, on your domain.
Start with a three-week audit: every tool mapped, a blueprint and a fixed quote. No demo, no sales deck.