Skip to content

Who it's for

Member platforms for hospitality and travel associations.

Lodging, campground, resort and destination associations, where the public directory drives bookings, the events season is the year's revenue, and staff are few.

Start with an auditSee how it works
Hotel and campground owners talking over coffee in a hotel lobby

What these associations run on today

Five systems, and a small staff between them.

  • A public directory that is the website

    Travellers use the member directory to choose where to stay, and it is a plugin updated from an export, missing the new properties and listing the closed ones.

  • A small staff being the integration

    Two or three people re-entering registrations, fixing listings and chasing renewals between the busy seasons.

  • Members who are not online

    Owner-operators who renew by cheque and never log in, and a system that cannot tell whether they lapsed or simply did not click.

What the platform does

Three jobs, ready for the busy season.

  • A public directory that sells rooms

    Search by region, type and amenities, with photos, seasons and a booking link, drawn from the member record so a lapsed property disappears and a new one appears the day it joins.

  • Renewals without the chase

    A thirty-day sequence to every contact at the property, a one-page renewal, and a list for the regional chair of who has not renewed.

  • A conference and a trade show on one system

    Attendee and exhibitor registration, sponsor tiers and the programme, on the member's own account.

The public directory

The directory travellers use is the member record.

Search by region, type and amenities, with photos, seasons and a booking link. A lapsed property disappears and a new one appears the day it joins, because the listing is the member, not an export.

What a traveller sees

Cabins on the coast, pets welcome

Region: North CoastType: CabinsPets welcome

Driftwood Lodge

Cannon Beach · 12 cabins

Ocean viewPets welcomeOpen May to October

Book with the property

Where each part comes from

  • The listing and photos

    Edited by the owner in the portal, on the same account they renew with.

  • Shown while the membership is current

    Renew, and the listing stays. Lapse, and it leaves the directory without anyone touching a plugin.

  • Region, type and season

    Fields on the member record, so search and the regional chair’s list agree.

Sample data for Coastline Lodging Association, a fictional association.

Sample screens

Designed against Coastline Lodging Association.

A fictional state lodging association: 1,150 properties, five regions, a public directory used by travellers, an annual conference and trade show.

Sample data for Coastline Lodging Association, a fictional association. Any resemblance to real organizations is coincidental.

Why we start here

This is the sector we know best.

Before MemberWright, the people building it spent years on lodging, campground and RV resort websites, and on the systems behind an owners association: directories travellers actually search, seasonal availability, and renewals chased by a staff of two or three.

That is background, not a client list. MemberWright does not publish the organizations it has worked with, and none of that work is claimed as the studio's own. It is described by sector, and it is the reason we lead with hospitality and travel.

About the studio

What the board asks

What lodging boards ask first.

It links to each property's own booking engine, or to a channel you already use. The platform is the directory of record; it does not compete with your members' booking systems.

Also for

The other networks we design for.

Start with what your association runs today.

Start with a three-week audit: every tool mapped, a blueprint and a fixed quote. No demo, no sales deck.

Start with an audit